By Stephen Krupnik | December, 01, 2008

I had lunch yesterday with a highly successful businessman who owns a chain of pawn shops along with several other businesses. We met up at one of his pawn shops and as we were heading through the parking lot we stopped and talked to a couple of customers.

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By Stephen Krupnik | December, 01, 2008

I got a chance to spend some time on the telephone this morning with one of my best friends, and that's always a good thing. I'm sure you understand what it's like to talk to someone that seems to always lift your spirits. That's what this guy does for me, It just seems that I never get the chance to speak with him enough.

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By Stephen Krupnik | December, 01, 2008

A pawnbroker that I've known for a long time is now going to be a former pawnbroker. He was convicted of a felony this week in a local court by a jury trial. Damn shame too - it didn't really have to turn out this way. The details of his case are not important for this e-mail, but the message sure as hell is.

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By Stephen Krupnik | November, 21, 2008

Last night I was on the telephone for a couple of hours with a coach of mine who is currently at his summer home in China. He said something to me that I wrote down immediately because I knew I wanted to share it with you today. It epitomizes what the Pawn Shop Performer(tm) coaching program is all about but does it in the Asian terms. He said:

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By Stephen Krupnik | November, 21, 2008

I had a conversation with a businessman today that thinks I'm an idiot. We were talking about the Pawn Shop Performer(tm) coaching program which has been released and he told me he believes that whether your employer purchases the program for you, or you reach in your pocket and buy it yourself, that you just won't follow it. I asked him why.

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By Stephen Krupnik | November, 21, 2008

People are a funny lot, I met with a pawnbroker friend of mine yesterday in his office and he just had this overwhelmed look on his face. I asked him what was wrong and he said "what do you mean?" So I told him that he looked like he had the weight of the world on his shoulders, and was probably about a quarter of an inch away from a total nervous breakdown.

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By Stephen Krupnik | November, 17, 2008

I just returned from a horse show today that my kid was competing in. I want to tell you, if you've never been to one these things, they are a sensory overload. Spit and polish, braided manes, shiny leather, fancy costumes, and extremely precise moves that you have to put these big beautiful animals through.

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By Stephen Krupnik | November, 17, 2008

I've been ripping through quite a few appointments this week that I had scheduled for quite some time. It feels darn good to get them accomplished and behind me - however there is one thing that's really bugging me.

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By Stephen Krupnik | November, 17, 2008

You know what - today is a really great day. Okay, you may be asking yourself why, and of course I'm going to tell you. Today is like New Year's Eve and a half. That's right - this year will be officially half over as of tomorrow. And the reason I think it's really great is because it always gives me the opportunity to assess what I have accomplished in the past six months and what I plan to accomplish in the next six months.

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By Stephen Krupnik | November, 10, 2008

Had an interesting conversation yesterday with a business associate and friend of mine. Basically - I kicked his butt. And he had it coming to. No, I didn't physically beat him up. But if I thought a physical beating would've also helped him I will would've followed through with that too. Now, I've always known this guy to be an upbeat savvy businessman with a heart of gold. And none of that has really changed with him.

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